Last Updated: June 26, 2025

Privacy Policy

By using our services, you agree to comply with our Privacy Policy.  Please read them carefully.

1. Introduction

Keeprly Digital Time Capsules ("Keeprly," "we," "us," or "our") is committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, and related services (collectively, the "Service").

By using our Service, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

Account Information:

  • Name, email address, and username
  • Password and security credentials
  • Profile information and preferences
  • Billing and payment information
  • Contact information for emergency access

Time Capsule Content:

  • Messages, photos, videos, and documents you upload
  • Recipient information (names, email addresses, contact details)
  • Delivery dates and scheduling preferences
  • Personal notes and metadata about your time capsules

Communications:

  • Support requests and correspondence
  • Feedback and survey responses
  • Communications with other users through our platform

2.2 Information Collected Automatically

Device and Usage Information:

  • IP address and device identifiers
  • Browser type and version
  • Operating system information
  • App usage patterns and features accessed
  • Time stamps and session duration

Technical Data:

  • Log files and error reports
  • Performance and diagnostic data
  • Security-related information
  • Cookie and tracking data

2.3 Information from Third Parties

Social Media Integration:

  • Profile information from connected social accounts
  • Content imported from social media platforms

Payment Processors:

  • Transaction data and payment verification
  • Fraud prevention information

Analytics Providers:

  • Aggregated usage statistics
  • Performance metrics

3. How We Use Your Information

3.1 Service Delivery

  • Create and manage your account
  • Store and secure your time capsule content
  • Deliver time capsules on scheduled dates
  • Process payments and manage subscriptions
  • Provide customer support and assistance

3.2 Service Improvement

  • Analyze usage patterns to improve features
  • Conduct research and development
  • Test new features and functionality
  • Monitor service performance and reliability

3.3 Communication

  • Send service-related notifications
  • Provide account and security updates
  • Share important policy changes
  • Respond to support requests
  • Send marketing communications (with consent)

3.4 Safety and Security

  • Prevent fraud and abuse
  • Protect against security threats
  • Enforce our terms and policies
  • Comply with legal obligations
  • Investigate violations and disputes

4. How We Share Your Information

4.1 With Your Consent

  • Deliver time capsules to designated recipients
  • Share content as you specifically direct
  • Connect with third-party services you authorize

4.2 Service Providers

We may share information with trusted third parties who assist us in:

  • Cloud storage and hosting services
  • Payment processing and billing
  • Customer support and communication
  • Analytics and performance monitoring
  • Security and fraud prevention

4.3 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes and court orders
  • Respond to government requests
  • Protect our rights and property
  • Ensure user safety and prevent harm
  • Investigate suspected illegal activity

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets:

  • User information may be transferred to the new entity
  • Users will be notified of any such transfer
  • Privacy protections will continue to apply

4.5 What We Don't Share

  • We never sell your personal information to third parties
  • We don't share time capsule content except for delivery purposes
  • We don't use your content for advertising or marketing to others

5. Data Storage and Security

5.1 Storage Locations

  • Data is stored on secure servers in The United States
  • We use reputable cloud service providers
  • Data may be processed in different jurisdictions

5.2 Security Measures

  • Encryption of data in transit and at rest
  • Multi-factor authentication options
  • Regular security audits and assessments
  • Access controls and employee training
  • Incident response procedures

5.3 Time Capsule Security

  • Content is encrypted using industry-standard methods
  • Access is restricted to authorized personnel only
  • Automated delivery systems with security controls
  • Backup and redundancy measures
  • Secure deletion after delivery (when applicable)

6. Data Retention

6.1 Account Information

  • Retained while your account is active
  • Deleted within 12 Months after account closure
  • Some information may be retained for legal compliance

6.2 Time Capsule Content

  • Stored until scheduled delivery date
  • May be retained for 12 Months after delivery for support purposes
  • Permanently deleted upon user request (subject to legal requirements)
  • Backup copies deleted according to our data retention schedule

6.3 Communication Records

  • Support communications retained for [TIME PERIOD]
  • Legal compliance records kept as required by law
  • Marketing preferences maintained until withdrawal

7. Your Privacy Rights and Choices

7.1 Access and Control

  • View and update your account information
  • Download your time capsule content
  • Request a copy of your personal data
  • Delete specific time capsules or content

7.2 Communication Preferences

  • Opt out of marketing communications
  • Manage notification settings
  • Choose delivery preferences
  • Update contact information

7.3 Legal Rights (Where Applicable)

Under applicable privacy laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Port your data to another service
  • Object to certain processing activities
  • Withdraw consent for optional processing

7.4 Account Deletion

  • You can delete your account at any time
  • Scheduled time capsules may be affected by deletion
  • Some information may be retained for legal compliance
  • Deletion is permanent and cannot be undone

8. International Users and Data Transfers

8.1 Cross-Border Transfers

  • Your information may be transferred internationally
  • We ensure adequate protection through appropriate safeguards
  • Transfers comply with applicable privacy laws

8.2 Regional Compliance

  • We comply with GDPR for European users
  • California privacy rights under CCPA are respected
  • Other regional privacy laws are followed as applicable

9. Children's Privacy

9.1 Age Restrictions

  • Our Service is not intended for children under 13
  • We do not knowingly collect information from children under 13
  • Parents should supervise children's use of digital services

9.2 Parental Controls

  • Parents can request deletion of their child's information
  • We provide tools for family account management
  • Special protections apply to content involving minors

10. Cookies and Tracking Technologies

10.1 Types of Cookies We Use

  • Essential cookies for service functionality
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember your settings
  • Security cookies to protect your account

10.2 Managing Cookies

  • You can control cookies through browser settings
  • Some features may not work if cookies are disabled
  • Third-party cookies are governed by their respective policies

10.3 Do Not Track

  • We respond to Do Not Track signals where technically feasible
  • Some third-party services may not honor Do Not Track requests

11. Third-Party Services and Links

11.1 External Links

  • Our Service may contain links to third-party websites
  • This Privacy Policy does not apply to external sites
  • Review third-party privacy policies independent

11.2 Integrated Services

  • Social media integration is subject to their privacy policies
  • Payment processors have their own data protection measures
  • Analytics providers operate under their privacy frameworks

12. Privacy Policy Updates

12.1 Notification of Changes

  • We will notify users of material changes
  • Notice will be provided via email and in-app notifications
  • Continued use constitutes acceptance of updates

12.2 Review Schedule

  • This policy is reviewed regularly
  • Updates reflect changes in law, technology, and business practices
  • Previous versions are archived for reference

13. Contact Information and Complaints

13.1 Privacy Questions

For privacy-related questions or concerns:
Email: privacy@keeprly.com
Address: 3219 S Pecos Dr, Washington, UT 84780

14. Legal Notice

This Policy supplements but does not replace our Terms and Conditions. In case of conflict between this Policy and the Terms and Conditions, the Terms and Conditions shall prevail.